Showing posts with label Apple. Show all posts
Showing posts with label Apple. Show all posts

Tuesday, January 24, 2012

How Apple Screwed the U.S. Middle-Class

Let's examine the economic challenges that were imposed on typical middle-class American workers - - changes that were brought about by the increasingly globalized high-tech industries such as Apple.

When Barack Obama joined Silicon Valley’s top luminaries for dinner in California last February, each guest was asked to come with a question for the president.

But as Steve Jobs of Apple spoke, President Obama interrupted him with an inquiry of his own, "What would it take to make iPhones in the United States? Why can’t that work come home?"

Mr. Jobs’s reply was unambiguous. “Those jobs aren’t coming back."

(The photo above created by Bud Meyers)

The iEconomy: An Empire Built Abroad - From the series written by Charles Duhigg and Keith Bradsher for the New York Times. David Barboza, Peter Lattman and Catherine Rampell also contributed. (Moderated by Bud Meyers)

Not long ago, Apple boasted that its products were made in America. Today, few are. Almost all of the 70 million iPhones, 30 million iPads and 59 million other products Apple sold last year were manufactured overseas.

The president’s question touched upon a central conviction at Apple. It isn’t just that workers are cheaper abroad. Rather, Apple’s executives believe the vast scale of overseas factories as well as the flexibility, diligence and industrial skills of foreign workers have so outpaced their American counterparts that “Made in the U.S.A.” is no longer a viable option for most Apple products.

Apple has become one of the best-known, most admired and most imitated companies on earth, in part through an unrelenting mastery of global operations. Last year, it earned over $400,000 in profit per employee, more than Goldman Sachs, Exxon Mobil or Google.

However, what has vexed Mr. Obama as well as economists and policy makers is that Apple — and many of its high-technology peers — are not nearly as avid in creating American jobs as other famous companies were in their heydays.

Apple employs 43,000 people in the United States and 20,000 overseas, a small fraction of the over 400,000 American workers at General Motors in the 1950s, or the hundreds of thousands at General Electric in the 1980s.

But many more people work for Apple’s contractors: an additional 700,000 people engineer, build and assemble iPads, iPhones and Apple’s other products. But almost none of them work in the United States. Instead, they work for foreign companies in Asia, Europe and elsewhere, at factories that almost all electronics designers rely upon to build their wares.

BELOW: People flooded Foxconn with résumés at a 2010 job fair in Henan Province, China. (Photo by Donald Chan for Reuters)

“Apple’s an example of why it’s so hard to create middle-class jobs in the U.S. now,” said Jared Bernstein, who until last year, was an economic adviser to the White House.

“If it’s the pinnacle of capitalism, we should be worried.”

Apple executives say that going overseas, at this point, is their only option. One former executive described how the company relied upon a Chinese factory to revamp iPhone manufacturing just weeks before the device was due on shelves. Apple had redesigned the iPhone’s screen at the last minute, forcing an assembly line overhaul. New screens began arriving at the plant near midnight.

A foreman immediately roused 8,000 workers inside the company’s dormitories, according to the executive. Each employee was given a biscuit and a cup of tea, guided to a workstation and within half an hour started a 12-hour shift fitting glass screens into beveled frames. Within 96 hours, the plant was producing over 10,000 iPhones a day.

“The speed and flexibility is breathtaking,” the executive said. “There’s no American plant that can match that.”

* Moderator: And we also don't pay American workers $1 an hour to live on.

Couldn't some of these ultra-wealthy Americans on the Forbes 400 List, such as Bill Gates for example, have hired American workers and paid them a "living wage"? Instead of acquiring a personal fortune of $59 billion, couldn't Bill Gates have been just as satisfied with $20 billion?

Or is this called "redistributing the wealth"?

Microsoft: Outsourcing as a Business Model: Hypothetically speaking, Bill Gate could have hired 35,000 American workers at $50,000-a-year for the past 22 years (from 1990 to 2012) and still had a personal net worth of $20 billion -- and Bill Gates would have still been ranked at #12 with Michael Bloomberg on the Forbes 400 List.

Similar stories could be told about almost any electronics company — and outsourcing has also become common in hundreds of industries, including accounting, legal services, banking, auto manufacturing and pharmaceuticals.

But while Apple is far from alone, it offers a window into why the success of some prominent companies has not translated into large numbers of domestic jobs. What’s more, the company’s decisions pose broader questions about what corporate America owes Americans as the global and national economies are increasingly intertwined.

“Companies once felt an obligation to support American workers, even when it wasn’t the best financial choice,” said Betsey Stevenson, the chief economist at the Labor Department until last September. “That’s disappeared. Profits and efficiency have trumped generosity.” (Moderator: I also would have mentioned raw greed.)

Companies and other economists say that notion is naïve. Though Americans are among the most educated workers in the world, the nation has stopped training enough people in the mid-level skills that factories need, executives say.

To thrive, companies argue they need to move work where it can generate enough profits to keep paying for innovation. Doing otherwise risks losing even more American jobs over time, as evidenced by the legions of once-proud domestic manufacturers — including G.M. and others — that have shrunk as nimble competitors have emerged.

Apple was provided with extensive summaries of The New York Times’s reporting for this article, but the company, which has a reputation for secrecy, declined to comment.

This article is based on interviews with more than three dozen current and former Apple employees and contractors — many of whom requested anonymity to protect their jobs — as well as economists, manufacturing experts, international trade specialists, technology analysts, academic researchers, employees at Apple’s suppliers, competitors and corporate partners, and government officials.

Privately, Apple executives say the world is now such a changed place that it is a mistake to measure a company’s contribution simply by tallying its employees — though they note that Apple employs more workers in the United States than ever before.

They say Apple’s success has benefited the economy by empowering entrepreneurs and creating jobs at companies like cellular providers and businesses shipping Apple products. And, ultimately, they say curing unemployment is not their job.

“We sell iPhones in over a hundred countries,” a current Apple executive said. “We don’t have an obligation to solve America’s problems. Our only obligation is making the best product possible.” (Moderator: This is typical thinking in corporate mentality. There is no patriotism for the country that enabled these companies to prosper.)

"I Want a Glass Screen"

In 2007, a little over a month before the iPhone was scheduled to appear in stores, Mr. Jobs beckoned a handful of capos lieutenants into an office. For weeks, he had been carrying a prototype of the device in his pocket.

Mr. Jobs angrily held up his iPhone, angling it so everyone could see the dozens of tiny scratches marring its plastic screen, according to someone who attended the meeting. He then pulled his keys from his jeans.

People will carry this phone in their pocket, he said. People also carry their keys in their pocket. “I won’t sell a product that gets scratched,” he said tensely. The only solution was using unscratchable glass instead. “I want a glass screen, and I want it perfect in six weeks.”

After one executive left that meeting, he booked a flight to Shenzhen, China. If Mr. Jobs wanted perfect, there was nowhere else to go. (Moderator: Perfection can now only be found in China?)

For over two years, the company had been working on a project — code-named Purple 2 — that presented the same questions at every turn: how do you completely reimagine the cellphone? And how do you design it at the highest quality — with an unscratchable screen, for instance — while also ensuring that millions can be manufactured quickly and inexpensively enough to earn a significant profit?

The answers, almost every time, were found outside the United States. Though components differ between versions, all iPhones contain hundreds of parts, an estimated 90 percent of which are manufactured abroad. Advanced semiconductors have come from Germany and Taiwan, memory from Korea and Japan, display panels and circuitry from Korea and Taiwan, chipsets from Europe and rare metals from Africa and Asia. And all of it is put together in China.

In its early days, Apple usually didn’t look beyond its own backyard for manufacturing solutions. A few years after Apple began building the Macintosh in 1983, for instance, Mr. Jobs bragged that it was “a machine that is made in America.” In 1990, while Mr. Jobs was running NeXT, which was eventually bought by Apple, the executive told a reporter that “I’m as proud of the factory as I am of the computer.” As late as 2002, top Apple executives occasionally drove two hours northeast of their headquarters to visit the company’s iMac plant in Elk Grove, Calif.

But by 2004, Apple had largely turned to foreign manufacturing. Guiding that decision was Apple’s operations expert, Timothy D. Cook, who replaced Mr. Jobs as chief executive last August, six weeks before Mr. Jobs’s death. Most other American electronics companies had already gone abroad, and Apple, which at the time was struggling, felt it had to grasp every advantage.

Moderator: (per Wiki) 2004 was a turning point for Apple. After creating a sizable financial base to work with, the company began experimenting with new parts from new suppliers. As a result Apple was able to produce new designs so quickly over a short amount of time, with the release of the iPod Video, then the iPod Classic, and eventually the iPod touch and iPhone. Each Apple product thus far has been under equally high demand.

Through the 1990s, personal computers based on Microsoft's Windows operating system began to gain a much larger percentage of new computer users than Apple. As a result, Apple fell from controlling 20% of the total personal computer market to 5% by the end of the decade. The company was struggling financially under then-CEO Gil Amelio when on August 6, 1997 Microsoft bought a US$150 million non-voting share of the company as a result of a court settlement with Apple.

Perhaps more significantly, Microsoft simultaneously announced its continued support for Mac versions of its office suite, Microsoft Office, and soon created a Macintosh Business Unit. This reversed the earlier trend within Microsoft that resulted in poor Mac versions of their software and has resulted in several award-winning releases. However, Apple's market share continued to decline, reaching 3% by 2004.

In part, Asia was attractive because the semiskilled workers there were cheaper. (Read: America's Race to the Bottom)

But that wasn’t driving Apple. For technology companies, the cost of labor is minimal compared with the expense of buying parts and managing supply chains that bring together components and services from hundreds of companies.

For Mr. Cook, the focus on Asia “came down to two things,” said one former high-ranking Apple executive. Factories in Asia “can scale up and down faster” and “Asian supply chains have surpassed what’s in the U.S.” The result is that “we can’t compete at this point,” the executive said.

The impact of such advantages became obvious as soon as Mr. Jobs demanded glass screens in 2007.

For years, cellphone makers had avoided using glass because it required precision in cutting and grinding that was extremely difficult to achieve. Apple had already selected an American company, Corning Inc., to manufacture large panes of strengthened glass. But figuring out how to cut those panes into millions of iPhone screens required finding an empty cutting plant, hundreds of pieces of glass to use in experiments and an army of midlevel engineers. It would cost a fortune simply to prepare.

Then a bid for the work arrived from a Chinese factory.

When an Apple team visited, the Chinese plant’s owners were already constructing a new wing. “This is in case you give us the contract,” the manager said, according to a former Apple executive. The Chinese government had agreed to underwrite costs for numerous industries, and those subsidies had trickled down to the glass-cutting factory. It had a warehouse filled with glass samples available to Apple, free of charge. The owners made engineers available at almost no cost. They had built on-site dormitories so slave labor employees would be available 24 hours a day.

The Chinese plant got the job.

“The entire supply chain is in China now,” said another former high-ranking Apple executive. “You need a thousand rubber gaskets? That’s the factory next door. You need a million screws? That factory is a block away. You need that screw made a little bit different? It will take three hours.”

In Foxconn City

An eight-hour drive from that glass factory is a complex, known informally as Foxconn City, where the iPhone is assembled. To Apple executives, Foxconn City was further evidence that China could deliver workers — and diligence — that outpaced their American counterparts.

That’s because nothing like Foxconn City exists in the United States. (Moderator: Slavery in the United States ended after our Civil War.)

BELOW: A production line in Foxconn City in Shenzhen, China. The iPhone is assembled in this vast facility, which has 230,000 employees. Many at the plant work up to 12 hours a day, six days a week. (Photo by Thomas Lee for Bloomberg News)

The facility has 230,000 employees, many working six days a week, often spending up to 12 hours a day at the plant. Over a quarter of Foxconn’s work force lives in company barracks. (Moderator: Photos of suicide nets here). Many workers earn less than $17 a day. When one Apple executive arrived during a shift change, his car was stuck in a river of employees streaming past. “The scale is unimaginable,” he said.

Foxconn employs nearly 300 guards to direct foot traffic so workers are not crushed in doorway bottlenecks. The facility’s central kitchen cooks an average of three tons of pork and 13 tons of rice a day. While factories are spotless, the air inside nearby teahouses is hazy with the smoke and stench of cigarettes.

Foxconn Technology has dozens of facilities in Asia and Eastern Europe, and in Mexico and Brazil, and it assembles an estimated 40 percent of the world’s consumer electronics for customers like Amazon, Dell, Hewlett-Packard, Motorola, Nintendo, Nokia, Samsung and Sony.

“They could hire 3,000 people overnight,” said Jennifer Rigoni, who was Apple’s worldwide supply demand manager until 2010, but declined to discuss specifics of her work. “What U.S. plant can find 3,000 people overnight and convince them to live in dorms?” (Moderator: More on China's sweatshops and slave labor here.)

In mid-2007, after a month of experimentation, Apple’s engineers finally perfected a method for cutting strengthened glass so it could be used in the iPhone’s screen. The first truckloads of cut glass arrived at Foxconn City in the dead of night, according to the former Apple executive. That’s when managers woke thousands of workers, who crawled into their uniforms — white and black shirts for men, red for women — and quickly lined up to assemble, by hand, the phones. Within three months, Apple had sold one million iPhones. Since then, Foxconn has assembled over 200 million more. (Moderator: Steve Jobs was realizing the American Dream).

Foxconn, in statements, declined to speak about specific clients.

“Any worker recruited by our firm is covered by a clear contract outlining terms and conditions and by Chinese government law that protects their rights,” the company wrote. Foxconn “takes our responsibility to our employees very seriously and we work hard to give our more than one million employees a safe and positive environment.”

The company disputed some details of the former Apple executive’s account, and wrote that a midnight shift, such as the one described, was impossible “because we have strict regulations regarding the working hours of our employees based on their designated shifts, and every employee has computerized timecards that would bar them from working at any facility at a time outside of their approved shift.” The company said that all shifts began at either 7 a.m. or 7 p.m., and that employees receive at least 12 hours’ notice of any schedule changes.

Foxconn employees, in interviews, have challenged those assertions. (Moderator: See the links with videos below this article.)

Another critical advantage for Apple was that China provided engineers at a scale the United States could not match. (Moderator: Because engineers or new graduates in computer science in China might only earn 10,000 RMB a month - - 10,000 Chinese yuan -- about $1,500 a month USD.)

Apple’s executives had estimated that about 8,700 industrial engineers were needed to oversee and guide the 200,000 assembly-line workers [low skilled workers] eventually involved in manufacturing iPhones. The company’s analysts had forecast it would take as long as nine months to find that many qualified engineers in the United States.

In China, it took 15 days.

Companies like Apple “say the challenge in setting up U.S. plants is finding a technical work force,” said Martin Schmidt, associate provost at the Massachusetts Institute of Technology. In particular, companies say they need "engineers" with more than high school, but not necessarily a bachelor’s degree. Americans at that skill level are hard to find, executives contend. “They’re good jobs, but the country doesn’t have enough to feed the demand,” Mr. Schmidt said.

Some aspects of the iPhone are uniquely American. The device’s software, for instance, and its innovative marketing campaigns were largely created in the United States. Apple recently built a $500 million data center in North Carolina. Crucial semiconductors inside the iPhone 4 and 4S are manufactured in an Austin, Tex., factory by Samsung, of South Korea.

But even those facilities are not enormous sources of jobs. Apple’s North Carolina center, for instance, has only 100 full-time employees. The Samsung plant has an estimated 2,400 workers. (Moderator: Instead of building factories in low-taxed and low-populated areas, build them nearer to larger populations centers.)

“If you scale up from selling one million phones to 30 million phones, you don’t really need more programmers,” said Jean-Louis Gassée, who oversaw product development and marketing for Apple until he left in 1990. “All these new companies — Facebook, Google, Twitter — benefit from this. They grow, but they don’t really need to hire much.”

It is hard to estimate how much more it would cost to build iPhones in the United States. However, various academics and manufacturing analysts estimate that because labor is such a small part of technology manufacturing, paying American wages would add up to $65 to each iPhone’s expense. Since Apple’s profits are often hundreds of dollars per phone, building domestically, in theory, would still give the company a healthy reward. (Moderator: And what have we been complaining about all along?)

But such calculations are, in many respects, meaningless because building the iPhone in the United States would demand much more than hiring Americans — it would require transforming the national and global economies. Apple executives believe there simply aren’t enough American workers with the skills the company needs or factories with sufficient speed and flexibility. Other companies that work with Apple, like Corning, also say they must go abroad. (Moderator: This is total B.S.)

Manufacturing glass for the iPhone revived a Corning factory in Kentucky, and today, much of the glass in iPhones is still made there. After the iPhone became a success, Corning received a flood of orders from other companies hoping to imitate Apple’s designs. Its strengthened glass sales have grown to more than $700 million a year, and it has hired or continued employing about 1,000 Americans to support the emerging market.

But as that market has expanded, the bulk of Corning’s strengthened glass manufacturing has occurred at plants in Japan and Taiwan.

“Our customers are in Taiwan, Korea, Japan and China,” said James B. Flaws, Corning’s vice chairman and chief financial officer. “We could make the glass here, and then ship it by boat, but that takes 35 days. Or, we could ship it by air, but that’s 10 times as expensive. So we build our glass factories next door to assembly factories, and those are overseas.” (Moderator: So then just in-source your factories to America, and only export the final products.)

Corning was founded in America 161 years ago and its headquarters are still in upstate New York. Theoretically, the company could manufacture all its glass domestically. But it would “require a total overhaul in how the industry is structured,” Mr. Flaws said. “The consumer electronics business has become an Asian business. As an American, I worry about that, but there’s nothing I can do to stop it. Asia has become what the U.S. was for the last 40 years.”

Middle-Class Jobs Fade

The first time Eric Saragoza stepped into Apple’s manufacturing plant in Elk Grove, Calif., he felt as if he were entering an engineering wonderland.

It was 1995, and the facility near Sacramento employed more than 1,500 workers. It was a kaleidoscope of robotic arms, conveyor belts ferrying circuit boards and, eventually, candy-colored iMacs in various stages of assembly. Mr. Saragoza, an engineer, quickly moved up the plant’s ranks and joined an elite diagnostic team. His salary climbed to $50,000. He and his wife had three children. They bought a home with a pool.

“It felt like, finally, school was paying off,” he said. “I knew the world needed people who can build things.”

At the same time, however, the electronics industry was changing, and Apple — with products that were declining in popularity — was struggling to remake itself. One focus was improving manufacturing. A few years after Mr. Saragoza started his job, his bosses explained how the California plant stacked up against overseas factories: the cost, excluding the materials, of building a $1,500 computer in Elk Grove was $22 a machine. In Singapore, it was $6. In Taiwan, $4.85. Wages weren’t the major reason for the disparities. Rather it was costs like inventory and how long it took workers to finish a task.

“We were told we would have to do 12-hour days, and come in on Saturdays,” Mr. Saragoza said. “I had a family. I wanted to see my kids play soccer.”

Modernization has always caused some kinds of jobs to change or disappear. As the American economy transitioned from agriculture to manufacturing and then to other industries, farmers became steelworkers, and then salesmen and middle managers. These shifts have carried many economic benefits, and in general, with each progression, even unskilled workers received better wages and greater chances at upward mobility.

But in the last two decades, something more fundamental has changed, economists say. Midwage jobs started disappearing. Particularly among Americans without college degrees, today’s new jobs are disproportionately in service occupations — at restaurants or call centers, or as hospital attendants or temporary workers — that offer fewer opportunities for reaching the middle class.

Even Mr. Saragoza, with his college degree, was vulnerable to these trends. First, some of Elk Grove’s routine tasks were sent overseas. Mr. Saragoza didn’t mind. Then the robotics that made Apple a futuristic playground allowed executives to replace workers with machines. (Moderator: And now Foxconn wants to use robots, because they're not only cheaper than paying wages, robots are also easier to manage and "don't commit suicide".)

Some diagnostic engineering went to Singapore. Middle managers who oversaw the plant’s inventory were laid off because, suddenly, a few people with Internet connections were all that were needed.

Mr. Saragoza was too expensive for an unskilled position. He was also insufficiently credentialed for upper management. He was called into a small office in 2002 after a night shift, laid off and then escorted from the plant. He taught high school for a while, and then tried a return to technology. But Apple, which had helped anoint the region as “Silicon Valley North,” had by then converted much of the Elk Grove plant into an AppleCare call center, where new employees often earn $12 an hour.

There were employment prospects in Silicon Valley, but none of them panned out. “What they really want are 30-year-olds without children,” said Mr. Saragoza, who today is 48, and whose family now includes five of his own.

After a few months of looking for work, he started feeling desperate. Even teaching jobs had dried up. So he took a position with an electronics temp agency that had been hired by Apple to check returned iPhones and iPads before they were sent back to customers. Every day, Mr. Saragoza would drive to the building where he had once worked as an engineer, and for $10 an hour with no benefits, wipe thousands of glass screens and test audio ports by plugging in headphones. (Moderator: We now have about 27 million Americans in the same boat as Mr. Saragoza, thanks in part to American corporations like Apple.)

Paydays for Apple

As Apple’s overseas operations and sales have expanded, its top employees have thrived. Last fiscal year, Apple’s revenue topped $108 billion, a sum larger than the combined state budgets of Michigan, New Jersey and Massachusetts. Since 2005, when the company’s stock split, share prices have risen from about $45 to more than $427.

Some of that wealth has gone to shareholders. Apple is among the most widely held stocks, and the rising share price has benefited millions of individual investors, 401(k)’s and pension plans. The bounty has also enriched Apple workers. Last fiscal year, in addition to their salaries, Apple’s employees and directors received stock worth $2 billion and exercised or vested stock and options worth an added $1.4 billion.

The biggest rewards, however, have often gone to Apple’s top employees. Mr. Cook, Apple’s chief, last year received stock grants — which vest over a 10-year period — that, at today’s share price, would be worth $427 million, and his salary was raised to $1.4 million. In 2010, Mr. Cook’s compensation package was valued at $59 million, according to Apple’s security filings.

* Moderator: It should also be noted that the new Apple CEO Tim Cook (just like Mitt Romney) only pays a 15% for capital gains tax on his stock options, while YOUR pensions, 401ks, and IRA accounts are taxed at a higher rate as ordinary income; middle-class wage earners pay 25% on their incomes.

Last year 50% of all American workers earned less than $27,000 a year (when the poverty line for a family of four is $22,314), but most were taxed at the same rate (15%) as Apple's Time Cook, while his employees in China are only earning $1 or less an hour to make a iPhones costing you $400.

This is the very basis for the huge income disparity and wealth inequality we've experienced over the past 30 years in America...and why we've had such a rapidly declining middle-class.

Manufacturing has drastically declined in America for cheaper labor elsewhere. In the last ten years alone 52,000 factories fled our shores, costing the U.S. over 8 million jobs during that time. (Read: China on Track to Pass America as #1)

A person close to Apple argued that the compensation received by Apple’s employees was fair, in part because the company had brought so much value to the nation and world. As the company has grown, it has expanded its domestic work force, including manufacturing jobs. Last year, Apple’s American work force grew by 8,000 people. (Moderator: I repeat, we now have about 27 million Americans in the same boat as Mr. Saragoza, thanks in part to American corporations like Apple.)

While other companies have sent call centers abroad, Apple has kept its centers in the United States. One source estimated that sales of Apple’s products have caused other companies to hire tens of thousands of Americans. FedEx and United Parcel Service, for instance, both say they have created American jobs because of the volume of Apple’s shipments, though neither would provide specific figures without permission from Apple, which the company declined to provide.

“We shouldn’t be criticized for using Chinese workers,” a current Apple executive said. “The U.S. has stopped producing people with the skills we need.” (* Moderator: Assembly line workers, welders, truck drivers, packagers, and janitors, etc. don't need any special "skills" when they can easily earn with only one day of on-the-job training.)

What’s more, Apple sources say the company has created plenty of good American jobs inside its retail stores and among entrepreneurs selling iPhone and iPad applications (Moderator: They barely earn over minimum wage.)

After two months of testing iPads, Mr. Saragoza quit. The pay was so low that he was better off, he figured, spending those hours applying for other jobs.

On a recent October evening, while Mr. Saragoza sat at his MacBook and submitted another round of résumés online, halfway around the world a woman arrived at her office. The worker, Lina Lin, is a project manager in Shenzhen, China, at PCH International, which contracts with Apple and other electronics companies to coordinate production of accessories, like the cases that protect the iPad’s glass screens. She is not an Apple employee. But Mrs. Lin is integral to Apple’s ability to deliver its products.

BELOW: In China, Lina Lin is a project manager at PCH International, which contracts with Apple. "There are lots of jobs," she said. "Especially in Shenzhen." (Photo by Thomas Lee for the New York Times)

Mrs. Lin earns a bit less than what Mr. Saragoza was paid by Apple. She speaks fluent English, learned from watching television and in a Chinese university. She and her husband put a quarter of their salaries in the bank every month. They live in a 1,080-square-foot apartment, which they share with their in-laws and son.

“There are lots of jobs,” Mrs. Lin said. “Especially in Shenzhen.”

Innovation’s Losers

Toward the end of Mr. Obama’s dinner last year with Mr. Jobs and other Silicon Valley executives, as everyone stood to leave, a crowd of photo seekers formed around the president. A slightly smaller scrum gathered around Mr. Jobs. Rumors had spread that his illness had worsened, and some hoped for a photograph with him, perhaps for the last time.

Eventually, the orbits of the men overlapped. “I’m not worried about the country’s long-term future,” Mr. Jobs told Mr. Obama, according to one observer. “This country is insanely great. What I’m worried about is that we don’t talk enough about solutions.”

At dinner, for instance, the executives had suggested that the government should reform visa programs to help companies hire foreign engineers. (Moderator: At depressed wages, putting more Americans out of work.)

Some had urged the president to give companies a “tax holiday” so they could bring back overseas profits which, they argued, would be used to create work (Moderator: Total B.S. They already sit on over $2 trillion and won't hire -- because they don't need to.)

Mr. Jobs even suggested it might be possible, someday, to locate some of Apple’s skilled manufacturing in the United States if the government helped train more American engineers.

Economists debate the usefulness of those and other efforts, and note that a struggling economy is sometimes transformed by unexpected developments. The last time analysts wrung their hands about prolonged American unemployment, for instance, in the early 1980s, the Internet hardly existed. Few at the time would have guessed that a degree in graphic design was rapidly becoming a smart bet, while studying telephone repair a dead end.

What remains unknown, however, is whether the United States will be able to leverage tomorrow’s innovations into millions of jobs. (Moderator: We might if we nationalized the energy industries. Read: Keystone Pipeline: It's WE who should get into the oil business!)

In the last decade, technological leaps in solar and wind energy, semiconductor fabrication and display technologies have created thousands of jobs. But while many of those industries started in America, much of the employment has occurred abroad. Companies have closed major facilities in the United States to reopen in China. By way of explanation, executives say they are competing with Apple for shareholders. If they cannot rival Apple’s growth and profit margins, they won’t survive. (Moderator: I suggest that these all American job creators "job killers" should be forced to forfeit their American citizenships and live in China.)

“New middle-class jobs will eventually emerge,” said Lawrence Katz, a Harvard economist. “But will someone in his 40s have the skills for them? Or will he be bypassed for a new graduate and never find his way back into the middle class?” (Moderator: We already have about 6 million unemployed graduates.)

The pace of innovation, say executives from a variety of industries, has been quickened by businessmen like Mr. Jobs. G.M. went as long as half a decade between major automobile redesigns( Moderator: While using crony capitalism). Apple, by comparison, has released five iPhones in four years, doubling the devices’ speed and memory while dropping the price that some consumers pay. (Moderator: Full disclosure - I have never owned or used an Apple product, and I have lived my life very well without them.)

Before Mr. Obama and Mr. Jobs said goodbye, the Apple executive pulled an iPhone from his pocket to show off a new application — a driving game — with incredibly detailed graphics. The device reflected the soft glow of the room’s lights. The other executives, whose combined worth exceeded $69 billion, jostled for position to glance over his shoulder. The game, everyone agreed, was wonderful.

There wasn’t even a tiny scratch on the screen. (Moderator: Just what the world needed... a fricking driving game, with 27 million less American jobs to show for it. Thanks Mister Jobs. Thanks to you and all those on the Forbes 400 List for screwing over the middle-class --- R.I.P.)

See this short animation:
The iPhone Economy

The iPhone Economy

My other related posts:

Tuesday, October 25, 2011

Apple Inc. is Rotten to the Core

At Apple's plants in China (and elsewhere in Asia), secrecy abounds, the workers are treated like slaves and live under horrendous conditions, child labor is used, and a few have committed suicide. Will Steve Jobs new biography have anything to say about that?



The massive manufacturing complex in the South China city of Longhua resembles an industrial fortress. To enter the facility, workers swipe security cards at the gate. Guards check the occupants of each vehicle with fingerprint recognition scanners.



Container trucks and fork lifts rumble nonstop across the sprawling compound, serving a grid of factories that churn out electronics goods for top global brands around the clock.

Inside the walled city -- one of several compounds run by Foxconn International, a major supplier for Apple Inc -- employees are provided with most of their daily needs. There are dormitories, canteens, recreation facilities, even banks, post offices and bakeries (but their living conditions are horrible).




Here's a link to another video of a CNN investigation of Foxconn International's plants in China. (Embedding of this video was not permitted by the request of CNN)

The rank-and-file within the compound have little reason to venture outside. That had reduced the likelihood of leaks, which in turn had lessened the risk of incurring the wrath of Apple and its chief executive, Steve Jobs, whose product launches had turned into long-running, tightly controlled media spectacles.



Many of Apple's finished gadgets, from iPods to iPads, are assembled at industrial compounds like the one in Longhua. And when it comes to guarding Apple's secrets, Foxconn, a unit of Taiwan's Hon Hai Precision Industry, and other suppliers throughout the region, leave little to chance.

A uniformed worker outside the Foxconn factory in Longhua, about an hour from Hong Kong said, "Security is tight everywhere inside the factories. They use metal detectors and search us. If you have any metal objects on you when you leave, they just call the police."

Hon Hai spokesman Edmund Ding declined to comment for this article, as did Apple.

But industry sources in China and elsewhere in Southeast Asia say that Apple goes to what one person in the business termed "extreme lengths" to protect even the smallest details of its new products under development.

Many of the Cupertino California-based company's tactics read like something from a spy novel: information is assiduously guarded and handed out only on a need-to-know basis; employees suspected of leaks may be investigated by the contractor; and the company makes it clear that it will not hesitate to sue if secrets are spilled.

On occasion, Apple will give contract manufacturers different products, just to try them out. That way, the source of any leaks becomes immediately obvious, people familiar with the supply chain said.

And unlike other electronics makers, some of whom prefer the convenience of one-stop shopping, Apple doesn't rely on a single firm to supply everything for a product. The industry sources say the company will often minutely divvy up projects.

A senior official at a subsidiary of Hon Hai Precision Industry said, "This ensures that the only people who have all the secrets to any Apple product is Apple itself. Other tech companies will also look for their own sources of components to compare, but none of them do as many things in-house as Apple does."

The upshot is that even the people who man the assembly lines have no idea what the finished product will look like.

An official at one supplier said, "The typical production line worker will not see the product until the very last minute when actual production takes place. It's all concentrated in the hands of a few product development teams."

The discretion that Apple demands from its suppliers is merely an extension of the way the company operates at its own corporate headquarters in Cupertino, former employees say.

Apple's obsession with secrecy is the stuff of legend in Silicon Valley. Over the years, it has fired executives over leaks and sued bloggers to stop trade secrets from being exposed.

A tight-lipped ethos permeates working life, particularly in the run-up to the launch of a new device. Projects are siloed in carefully controlled work groups, rooms are guarded by strict key card access, and many have no firm idea about what even their colleagues in the same office are working on.

One former employee, who worked in the marketing department at the time of the iPhone launch, said workers understand that secrecy is part of Apple's mystique, and the silence is self-enforced at the most basic level.

He said, "I didn't even talk about it with my wife. It's a culture of silence and it's just accepted. You get used to not talking about your work, it becomes normal because everybody is doing the same thing."

In China, a Reuters reporter found out the hard way how seriously some Apple suppliers take security.

Tipped by a worker outside the Longhua complex that a nearby Foxconn plant was manufacturing parts for Apple too, our correspondent hopped in a taxi for a visit to the facility in Guanlan, which makes products for a range of companies.

As he stood on the public road taking photos of the front gate and security checkpoint, a guard shouted. The reporter continued snapping photos before jumping into a waiting taxi. The guard blocked the vehicle and ordered the driver to stop, threatening to strip him of his taxi license.

The correspondent got out and insisted he was within his rights as he was on the main road. The guard grabbed his arm. A second guard ran over, and with a crowd of Foxconn workers watching, they tried dragging him into the factory.

The reporter asked to be let go. When that didn't happen, he jerked himself free and started walking off. The older guard kicked him in the leg, while the second threatened to hit him again if he moved. A few minutes later, a Foxconn security car came along but the reporter refused to board it. He called the police instead.

After the authorities arrived and mediated, the guards apologized and the matter was settled. The reporter left without filing a complaint, though the police gave him the option of doing so.

"You're free to do what you want," the policeman explained, "But this is Foxconn and they have a special status here. Please understand."

It is unlikely that Apple tells security guards across the Pacific how to go about their business.

The company, which spends billions of dollars on components and contract manufacturers, has a code of conduct that spells out how those working in its supply chain should be treated -- "Suppliers must be committed to a workplace free of harassment," states one. To ensure compliance, Apple periodically audits its suppliers. But the scuffle in Guanlan does underscore the intense pressure many contractors feel to clamp down on the information flow.

Another way Apple keeps leaks to a minimum is to bring suppliers in at the absolute last minute. An official at a component supplier, who, like nearly everyone else interviewed for this story, would speak only on condition of anonymity said, "What usually happens is that we will receive a call from Apple, and by then they usually already have some idea of what exactly they want. They usually give us a couple of options, we present some stuff to them, and they look at quite a lot of samples before coming to a final decision, sometimes just weeks before the rumored launch."

Apple also helps keep its components out of the mainstream by insisting on custom designs rather than off-the-shelf parts -- a practice that leaves many suppliers frustrated. An official at a South Korean supplier who said he has participated in Apple projects complained that the company sometimes makes unreasonable requests. He said, "Apple also wants unique size and specifications. That means we won't be able to use a common platform or rework those components to serve other clients. And if there's any inventory left, it cannot be used any other way."

Not surprisingly, landing a contract with Apple will always include a confidentiality clause. And they usually come with stiff penalties in the event that a breach is discovered, said sources at some suppliers. These insiders added that such agreements often come on top of unannounced checks by Apple officials to maintain standards.

Two sources familiar with the matter said they were not aware of any company that has been fined for breaching a confidentiality pact. But they say a number a suppliers have been verbally warned that they were in danger of losing their contract if suspected leaks persisted. The difficulty lies in proving the source of a leak. In the absence of solid evidence, the most Apple can do is to switch suppliers once the contract runs out, the sources said.

One of the sources said, "Unless there's a recording or an email that can be clearly identified to a certain Apple supplier, it's all going to be a blame game with everyone pointing fingers at everyone else."

Hon Hai, the huge Taiwanese manufacturer with units in China, has gone to great lengths in the past to maintain its own secrecy. In a high-profile case in China in 2006, Hon Hai sued two Chinese reporters and asked for 30 million yuan ($4.4 million) in damages for exposing alleged sub-par employment practices. The amount was later reduced to a symbolic 1 yuan, after stinging public criticism was directed at Apple. Various groups including Reporters Without Borders wrote to Apple chief Steve Jobs asking him to intercede in the case.

Apple's audit of Hon Hai's facilities after the case found that it was in compliance with a majority of its requirements under its supplier's code of conduct. But the company did find a number of violations that it was working to address, though it declined to disclose the specifics.

Hard-pressed Foxconn workers dress in T-shirts with an I Love Foxconn slogan during a rally to raise morale. (This is truly pathetic.)

Read: Revealed: Inside the Chinese suicide sweatshop where workers toil in 34-hour shifts to make your iPod Critics have dubbed iPhone maker Foxconn's complex an 'i-Nightmare factory'.

Where they live.

You are NOT allowed to commit suicide: Workers in Chinese iPad factories forced to sign pledges: In another case that made global headlines last year, an employee in China for Foxconn was believed to have jumped to his death after being interrogated by his employer. According to local press reports, he was under suspicion of taking an iPhone prototype -- to which he had access -- out of the factory.

A film by Grant J. Kidney



Apple’s former chief has recently perished. Yes, this was a tragedy as Steve Jobs, like the rest of us, was a human being with thoughts, feelings, and dreams. However, we must also take into consideration the many lives which ended in suicide due to the harsh conditions workers employed by Apple’s insidious subsidiaries must suffer through.

And how many of the unemployed in America today could have been working and earning a "living wage"?

Foxconn had seen an uptick in suicides last year among its workers that had led to concerns over conditions at the factory. Bloomberg reported that one worker at the Foxconn factory described life as "meaningless" and "very tough" at the factory. In an attempt to provide better pay and working conditions for workers at the factory, Apple cut its own profits by a mere 0.7 percent to give the workers at the factory a raise of about 30 percent. After that HUGE raise, the workers at the factory made a meager $172 a month (with forced overtime, about $1 an hour).

Foxconn had announced that it would be offering some of its workers up to a 66 percent increase in pay if they can pass a "performance evaluation". The pay raise would require a three-month evaluation and if the worker passes, they would get a raise of up to 2,000 yuan per month, which works out to about $293 here in the United States.

Foxconn founder and chairman Terry Gou had said, "This wage increase has been instituted to safeguard the dignity of workers, accelerate economic transformation, support Foxconn's long-term objective of continued evolution from a manufacturing leader to a technology leader, and to rally and sustain the best of our workforce. We are working diligently to ensure that our workplace standards and remuneration not only continue to meet the rapidly changing needs of our employees, but that they are the best in class." (Sounds like B.S.)

In the long term Foxconn is considering moving to Vietnam in order to lower labor costs, or replacing employees with robots at an automated facility in Taiwan.

Known for assembling Apple's iPhones and iPads in China, Taiwan's Foxconn Technology Group plans to use more robots, with one report saying the company will use one million of them in the next three years, to cope with rising labor costs (I suppose $1 an hour is too damn much).

Reuters reports that so far (as of last year) ten workers at the Foxconn factory in Longhua, China have killed themselves. All of the ten workers were reportedly migrant workers that left the poor areas of China to find work. For now, it's using other measures to try to cut the suicide rate in China in the short term.

Steel wire meshes have been fitted to windows at Foxconn's factory to stop workers jumping after a rash of suicides believed to be due to harsh management practices.

Suicide Nets

Among these measures appear to be a set of newly installed safety nets at some of its facilities. A tipster sent a photo of some of these nets in to the website Gizmodo. As the site points out, the company has put out no official release about the nets, which span between the residential high rises that employees have previously jumped from. The nets may serve some other purpose, but it appears they may have at least been in part put up to cushion employees' falls.

Most U.S. manufacturers turn a blind eye to these kind of issues in China. However, after much criticism Apple has taken to conducting yearly working condition studies. Its latest one showed a variety of problems including overworked, underpaid employees...and the use of child labor. (READ "America's Race to the Bottom)

Will child labor claims stop you buying Apple? Besides China, Apple also has factories working for it in Taiwan, Singapore, the Philippines, Malaysia, Thailand, and the Czech Republic.

According to the report, over the course of 2010, Apple found 37 core violations across 127 supplier facilities in Asia, where a core violation is defined as a serious breach of Apple’s code of conduct prohibiting worker abuse, underage labor, slave labor, etc.

In one factory, Apple discovered that employees were repeatedly being exposed to toxic chemicals. Four other facilities presented false payroll records to Apple, or tried to bribe Apple’s audit team. Another facility threatened employees being interviewed by Apple’s audit team. But for all its faults, Apple remains one of the most conscientious companies in tech, compared to other American multi-national corporations. Evidently companies like Microsoft and others are just as guilty.

COMMENTARY by Kyle Bryant - I have often reported on Apple CEO Steve Job's absolute control of every aspect of new product research and development and production. Steve is notorious for secrecy. You often hear of the "Culture of Fear" that Steve Jobs has created to insure absolute secrecy. Everything is on a need to know basis, from concept to product launch. Design work is compartmentalized. Design teams work on separate parts of a new product. Only a few people at Apple know what the final product even looks like. Security is just as tight at all of Apple's production partner's--company's located in South Korea, Taiwan and China.

One of these companies is Taiwan's Foxconn International, a manufacturer of consumer electronics products, with several plants located in China. When I first read this article, I was incredulous and appalled at what I have read about Foxconn's plants in China, their high security and secrecy, and the oppressive treatment of their factory workers. In the twelve months prior to February 2010, eleven Foxconn International factory workers have committed suicide without any explanation.

Rumors abound of the oppressive working conditions, 15-20 hour work days, sometimes without breaks, just so that Apple's products can be delivered on time. Worker's have been sworn to secrecy. The shear number of suicides defy all statistical odds. How can so many workers from one Foxconn International plant commit suicide? Were these factory workers killed by Foxconn International for violating secrecy or not meeting their production quota's, then the evidence covered up, and their deaths blamed as a suicide? Makes you wonder, doesn't it?

To Apple Evangelists everywhere, Steve Jobs can do no wrong even after death. However the Culture of Fear and use of slave labor camps like Foxconn International continue under new CEO Tim Cook. Keep in mind that before he became Chief Operating Officer, Cook was handpicked by Steve Jobs to be personally responsible for manufacturing all Apple products. It was Cook submitted the names of the plants he selected to Steve Jobs for his final approval.

The Legend of Jobs is ever lasting. He is like Moses freeing the evangelists from the land of IBM "Big Brother" computer rule. Apple Evangelists everywhere will forever love Steve Jobs, and millions shed tears for him after his death, and they love and obsessed with every single Apple product-- the iMac, iPod, iPhone, iPad, iTunes, Apple Stores. Everything. Once you become an Apple Evangelist you swear blind allegiance and are brand loyal for life.

It does not matter to these Apple evangelists that the simple, beautiful and elegant products produced for them were made under the most cruel and oppressive work conditions imaginable, and are nothing short of virtual slave labor camps.

Enjoy your iPhone 4, admire the sleek clean lines of your iPad 2, and the cool music blowing out of your iPod MultiTouch. It is youwho look the other way, ignore the cries of help from tormented Chinese factory workers working at Foxconn International, and ignore the painful cries of the parents, husbands, wives and loved ones who lost someone special after he or she jumped off the roof of the Foxconn International plant.

Here's a link at YouTube to a video of a CNN investigation of Foxconn International's plants in China.

The suicides prompted 20 Chinese universities to compile a report on Foxconn, which they decried as a labor camp. This video is a visual footage of the report "Workers as Machines: Military management in Foxconn" (See the worker's dormitories...they're slums!) "Deconstructing Foxconn" from Jack Qiu on Vimeo.

The iPhone 4S will come at several price levels, from $199 for a 16-gigabyte model to $399 for a 64GB version. The new Apple CEO Tim Cook gets $383.6 Million worth of Apple stock, while his workers only get $1 or less an hour to make a phone costing you $400...which the "techies" say gets a big fat "F".

READ MORE ABOUT APPLE'S WORKING CONDITIONS AND PAY

and APPLE'S CORPORATE TAXES.

SOURCE:
http://www.reuters.com/article/idUSTRE61G3XA20100217

BRING AMERICAN JOBS BACK TO AMERICA, OR THE COMPANY'S EXECUTIVES CAN MOVE TO CHINA TOO.

Tuesday, October 4, 2011

Apple iPhone 4S - Where's the Beef? (Oct. 14, 2011) Why Apple Sucks

The iPhone 4S will come at several price levels, from $199 for a 16-gigabyte model to $399 for a 64GB version. The new Apple CEO Tim Cook gets $383.6 Million worth of Apple stock, while his workers only get $1 or less an hour to make a phone costing you $400...which the "techies" say gets a big fat "F".



It's pity that poorly paid workers are said to work excessive hours and suffer humiliations in the drive to produce iPads and iPhones. And the spate of suicides also made headlines around the world.

"We sold 45 million iPods in the past year," boasted Apple CEO Tim Cook said, according to MG Siegler, who is live-blogging the event over at TechCrunch. "Almost half of those are going to people buying their first iPod."

In China (Shenzhen and Chengdu) a joint Foxconn workforce of 500,000 is providing the labor that, in the first quarter of 2011, contributed to Apple's net profit of $6 billion. Good news for Apple, but not for worker's conditions that would be considered shocking at the very least in America.

Apple CEO Tim Cook also rolled out many sales statistics and news on upcoming Apple Stores in China. And he mentioned that Apple's mobile products are also a hit with businesses, saying that 92 percent of Fortune 500 companies are testing or deploying the iPad, while 93 percent of the same group has taken up the iPhone.

Apple/Foxconn workers claim of illegally long hours and draconian rules for a basic wage for as little as $8.00 a day. Many Foxconn workers only manage to go home once a year.

Apple CEO Tim Cook brags that worldwide Apple has now sold some 250 million iOS devices.

The dormitories where workers live offer little comfort - up to 24 people can share one room - and the rules are very strict.

Many workers claimed that they were regularly required to work far in excess of the 36 hours of overtime per month that Chinese law (and therefore international labor law) permits. At Chengdu it was claimed that anything between 60 and 80 hours of overtime a month was normal. One worker produced a payslip showing 98 hours of extra time in a single month – nearly three times the legal maximum and in breach of Apple's own code of conduct. The rule that employees should have one day off in seven is often flouted, some claimed.

Others said that if they missed targets, they had to work through their lunch breaks to make up for it. When they do get a day off, they spend much of it catching up on sleep. During work, some employees claimed they were forbidden to speak to each other and some were forced to stand for hours without a break. Foxconn, a Fortune 500 company, does not deny it breaks the overtime laws, but claims that all overtime is voluntary.

Workers who step out of line can be publicly humiliated, it is alleged. "When a worker makes a mistake, when he talks or laughs loudly, he will be humiliated," a production worker said. "Sometimes you have to stand like a soldier in front of everybody. It is a loss of dignity and means an extra pressure for the worker."

A typical working day in Chengdu means getting up at 6.30am, catching a bus for the 30-minute ride to the factory at 7.10am and attending a compulsory – but unpaid – assembly at 8.10am, before starting work at 8.30am. Shifts, including overtime and breaks, end at 8.30pm. Night shifts follow a similar pattern; with demand for the iPad2 outstripping supply in many countries, this is a round-the-clock operation. Demand for the first iPad was so intense that workers claim they had to put in a seven-day week during peak production period.

"We only had a rest day every 13 days," claimed one. "And there was no overtime premium for weekends. Working for 12 hours a day really made me exhausted." Sacom says the company's initial response to the suicides was to bring in monks to exorcise evil spirits. The chief executive later suggested workers were committing suicide to secure large compensation payments for their families. Workers were even asked to sign a document promising not to commit suicide and pledging that if they did their families would not claim more compensation than the legal minimum.

Eventually, the company raised wages at Shenzhen, though it is currently switching much of its production to Chengdu, where it expects to eventually employ 200,000 people. There are about 400,000 workers at Shenzhen, a number expected to drop to around 300,000.

The company concedes that it has faced "some very challenging months for everyone associated with the Foxconn family and the loss of a number of colleagues to tragic suicides. The work is so monotonous and they are so young. When they start this job they have no idea what they are letting themselves in for. They don't have a social life any more. Their life is just working in a factory and that is it."

While Apple says it expects high standards from suppliers, its own audit reports suggest that many fall short. The latest figures show Foxconn's Chinese factories are not alone in working staff beyond the legal limits, with fewer than one in three supplier factories obeying the rules on working hours. The audits also show that 30% broke rules on wages and benefits, while 24% were in breach of strict rules on involuntary labor.

In Shenzhen and Chengdu, the workforce knows only too well that such conditions can all too often lead to despair and, last summer, to tragedy.

In a statement, Apple said: "Apple is committed to ensuring the highest standards of social responsibility throughout our supply base. Apple requires suppliers to commit to our comprehensive supplier."

Bullshit! Occupy Wall Street! Occupy Apple!

So all you good Americans who are complaining about not having a job, corporate tax cheats, and budget short-falls...just shut the hell up and buy yourself another damn iPhone.

ALSO READ MY OTHER POSTS:

iLove Apple but iHate Tax Cheats! 

America's Race to the Bottom (and Sweat Shops) "The clothing store GAP pays under-aged girls 28¢ an hour to produce jeans that costs us $26.95 to buy in our malls across America."